福建石狮有几个酒店
一、福建石狮有几个酒店
1.石狮柏莱酒店 酒店地址:石狮市八七路鸳鸯池商业中心
详细介绍:
2.最佳西方石狮汇龙国际酒店(原汇龙酒店) 酒店地址:石狮市八七路与南洋路交叉口
详细介绍:
3.石狮五洲大酒店 酒店地址:石狮市振兴路6号
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4.石狮振狮大酒店 酒店地址:石狮市振兴路
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资料来源: 易游旅行网
二、欢迎下榻我们宾馆的英语怎么写
welcome to our hotel.
只是中文翻译时看怎么翻的精美而已。
三、20分 求英语情景对话`酒店投诉
20分 求英语情景对话`酒店投诉
人物:经理( hotel manager),客人(guest)`
G; May I speak to the hotel manager please?
M: Hi, this is Benny Smith, the manager of Holiday Inn. How can I help you?
G: Hi. My name is lisa Wang. I would like to file a complaint of the poor service of your hotel. This is my first time to stay in Hotel and it will be my last one too.
M: I am sorry to hear that. Could you tell me exactly what it is all about?
G: When I checked in yesterday, the two girls at the front desk were quite rude. They were chatting with each other. And when I asked about some information of the local sceneries. They just threw a pamphlet at the desk and went on their chatting. That is very unprofessional.
M: Mrs. Wang, I applogize for what had happened. I will look into it and give you a reply as soon as possible.
G: Thank you for your attention in this matter .I really appreciate that.
M: Gould you give me a number that I can reach you?
G:
M: ok. Mrs. Wang, thank you so much for calling. I sincerely ask you to come back to our hotel again and I promise you that what had happened to you yesterday will not repeat.Have a good day!bye!
G:bye!
四、酒店大堂经理的职责是什么?
大堂经理”作为职业的一种,在现代的酒店、餐饮企业中扮演着相当重要的角色.
就是酒店或餐饮行业中受总经理委托并代替总经理处理客人对酒店、酒楼一切设备、设施、人员、服务等方面的投诉,监督各部门的运作,协调各部门的关系,保证酒店、酒楼以正常的秩序向顾客提供优质服务的中层管理人员。他们是酒店、酒楼的神经中枢,是沟通酒店、酒楼和客人之间的桥梁,大致的工作范围包括:
1,; 维护大堂秩序和客人安全,保持大堂肃静、优雅和文明;
2,; 妥善安排当日工作,监督检查前台、服务员的工作质量;
3,; 处理客人投诉,协助酒店领导和有关职能部门处理在酒店内发生的各种突发事件;
4,; 解答宾客询问并向宾客提供必要的协助和服务;
5,; 每天做巡视工作,监督酒店、酒楼工作人员的仪容仪表、卫生状况、设备运行、以及安全等情况。
大堂经理除了起桥梁和纽带的作用之外,还是监督酒店、酒楼工作质量的“法眼”。
大堂经理一般要求大专以上学历,专业不限,接受过服务管理、酒店管理的培训,懂得公关礼仪、心理学,管理学及酒店业务知识。
熟悉酒店的各项管理工作流程和管理规范,具有较强的组织、管理和协调能力;具备相当的培训能力,应变能力强,英语口语流利。
具备良好的气质,和蔼、大方、仪表端庄,性格开朗,善于交际,具有全局观念、服务意识和较强的责任心、能承担较大的工作压力。